Social
X
DM or mention us for quick questions on the go.
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Coming soon
Support
1:1 Support
We respond quickly with friendly, helpful support.
Our channels
Pick your platform and talk to the Jet Roaming team. Linked channels open in one tap.
Recommended
Official channel
KakaoTalk
Add our official channel as a friend, then start a chat when you are ready.
Open KakaoTalk channel
Messenger
Send a Page message and we will reply in order.
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DM
DM us with screenshots for install and activation help.
Open channel
Community
Threads
Great for short questions and travel tips.
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Video
YouTube
Comment or use the Community tab alongside our guides.
Open channel
Coming soon
Channel URLs go live as they are configured. Buttons stay disabled until each link is ready.
SUPPORT
How we can help
Same support quality on every channel—before departure or on the road.
- 🗺️01
Plans & destinations
Recommendations based on your trip and data needs
- 📲02
Install & activation
QR setup, dual SIM, and roaming settings step by step
- 💳03
Orders & refunds
Payment status, cancellations, and refund process
- ✈️04
On-trip support
Connectivity after arrival, APN and roaming troubleshooting
Service information
Support hours
We’re open weekdays 9:00–18:00 and answer in the order received. Messages sent on weekends or holidays are picked up from the next business day.
Partnership
Business partnership inquiries: please use the email below.
contact@jetroaming.com